1. Introduction
Florink Inc. ("we," "our," or "us") operates the Florink accounting platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our Zoom Phone SMS integration.
2. Information We Collect
2.1 Zoom Integration Data
When you connect your Zoom Phone account, we collect:
- Zoom account ID and user ID
- Zoom Phone number
- OAuth access tokens (securely stored)
- SMS messages sent and received through the integration
2.2 How We Use This Data
- To send and receive SMS messages on your behalf
- To match incoming messages with your client records
- To display conversation history in your dashboard
3. Data Retention
We retain your Zoom connection data for as long as your account is active. When you disconnect your Zoom account or delete your Florink account, we delete the associated Zoom tokens and connection data within 30 days.
4. Data Security
We implement appropriate technical and organizational security measures to protect your data, including encryption of OAuth tokens and secure HTTPS connections.
5. Third-Party Services
Our Zoom integration uses Zoom's APIs. Your use of Zoom services is also governed by Zoom's Privacy Policy.
6. Your Data Subject Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate personal data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Request your data in a portable format
- Right to Object: Object to certain processing of your data
- Right to Withdraw Consent: Withdraw consent at any time where we rely on consent
How to Exercise Your Rights
To exercise any of these rights, you can:
- Disconnect Zoom Integration: Go to Settings → Zoom Phone and click "Disconnect"
- Delete Your Account: Contact us at privacy@florink.com to request account deletion
- Access or Export Data: Email privacy@florink.com with your request
- Other Requests: Send an email to privacy@florink.com describing your request
We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@florink.com
Address: Florink Inc., Houston, TX, USA